Shipping & Delivery Policy

At Magix Marketing, we primarily offer digital services and products, and hence, there is no physical shipping involved in most cases. However, for clarity and transparency, here is our delivery policy:

📦 Digital Deliverables

• All services such as logos, social media content, ad creatives, videos, reports, and other marketing assets will be delivered via email or shared drive links (Google Drive or WeTransfer).
• Typical delivery timelines are shared at the time of project initiation and may vary based on the scope of work.
• Files are usually delivered in standard formats like JPG, PNG, MP4, PDF, or DOCX.

⏱️ Turnaround Time

• Most digital projects are delivered within 3–7 business days, depending on complexity.
• Urgent or express delivery options can be discussed in advance (subject to availability and extra charges, if applicable).

🚚 Physical Shipping (if applicable)

• For any physical items like printed materials or merchandise (if offered in the future), shipping details, timelines, and charges will be communicated separately.
• We use reliable courier partners, and tracking details will be shared once dispatched.

📬 Delivery Issues

• In case you haven’t received your digital files within the promised time, please contact us at entookannada@gmail.com immediately.
• We are committed to prompt resolutions and 100% client satisfaction.